Privacy Policy

At Fjhmjj, we understand how important your personal information is to you. We are committed to protecting your privacy with integrity, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights in this regard.

1. What Information We Collect

To provide better service, we may collect the following types of information:

  • Personally identifiable information, such as your name, email address, and phone number;
  • Account information, such as your username and password;
  • Transaction information, such as purchase history and payment information;
  • Device and usage information, such as your IP address, browser type, and access time;
  • Other information you proactively provide, such as feedback, reviews, and inquiries.

We collect this information only when you voluntarily provide it and ensure its legality, legitimacy, and necessity.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: Processing your orders, delivering products, and providing after-sales service.
  • Service Improvement: Analyzing user behavior to optimize website functionality and user experience;
  • Customer Communication: Sending you information about order status, promotions, brand news, and more;
  • Legal Compliance: Complying with relevant laws and regulations and fulfilling legal obligations.

We promise not to use your personal information for purposes other than those listed above unless we have your explicit consent or are required by law.

3. How We Protect Your Information

We implement strict technical and management measures to ensure the security of your personal information:

  • Data Encryption: Encryption technology is used during transmission to prevent data leakage.
  • Access Control: Access to your personal information is restricted to authorized personnel, who are required to maintain confidentiality.
  • Security Audits: Regular security checks and risk assessments are conducted to identify and address security vulnerabilities promptly.
  • Data Backup: Regularly backing up data to prevent the loss of important information due to failures.

Despite the measures outlined above, we cannot guarantee absolute security. Therefore, we recommend that you also take necessary security measures, such as changing your password regularly and avoiding using your account in public places.

4. Your Rights

Under relevant laws and regulations, you have the following rights:

  • Right of Access: You have the right to inquire about the personal information we hold about you.
  • Right of Correction: You have the right to request that we correct your personal information;
  • Right of Deletion: Under certain circumstances, you have the right to request that we delete your personal information;
  • Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your personal information at any time.
  • Right to Complain: You have the right to complain to the relevant regulatory authorities regarding our processing of your personal information.

If you wish to exercise any of these rights, please get in touch with us through the following means:

  • Email: fjhmjj@hotmail.com
  • Tel: +1 337-438-8185

We will process your request promptly and respond to you within the timeframe prescribed by law.

5. Data Storage and Cross-Border Transfer

We store your personal information on secure servers and implement necessary technical measures to ensure data security. In certain circumstances, your personal information may be transferred to other countries or regions. We will ensure that your personal information is adequately protected during cross-border transfers.

6. Third-Party Services

In the course of providing our services, we may collaborate with third parties, such as payment platforms and logistics companies. We will ensure that these third parties comply with relevant laws and regulations and take necessary measures to protect your personal information.

7. Policy Updates

We may update this Privacy Policy from time to time. If there are significant changes, we will post the revised policy on our website and notify you through appropriate means. Please check this Privacy Policy regularly to stay updated on the latest updates.